公司食新年晚飯，為支持中左酒樓，我地去酒樓叫左個套餐。當大家食飽傾緊計，突然樓面A過黎指住一碟餸。
樓面A：你地快d食，你地個餐無包呢個餸架，陣間補返錢啊！
然後唯一經常最激動既sales同事聽到即刻彈起
同事B：下？咩快d食？我地個餐無包咁點解你地又上呢碟餸？
樓面A：你地個餐無包呢碟餸既，我地上錯左，所以你要補返錢囉！
同事B：其實唔係錢既問題，而係點解你地搞錯左，但係講到好似我地偷左個餸黎食咁樣？
樓面A：我地上錯餸要賠錢，所以要你地補返錢，唉！費事你再嘈，唔使你地補啦！同事B：唔使！我地照俾！
其後經理過黎道歉話唔使補錢，話個同事A態度唔好，請我地食甜品補數，但我地堅持俾番上錯左嗰碟餸既錢，亦唔需要任何甜品，我地唔係黎搲著數。
然後埋單，埋單後大家坐多20分鐘，其間3次有不同樓面過黎問我地埋左單未，同事C話未影大合照，於是佢揾其中一個樓面幫忙 “我地埋左單架啦，可唔可以麻煩你幫我地影幅相？😂”
無期望過有咩服務，但係理直氣壯要我地為佢做錯野埋單，感覺好怪，當刻諗唔到邊度怪，事後同事們討論：
❓點解上錯菜要賠錢？難道係公司規定？其實一碟普通小菜既成本不高，同埋人人都會犯錯，上錯一碟都要賠錢的話，直接將風險成本轉嫁俾員工承受，不太公道
❓會唔會有好點既方式同客人講補錢？唔知嗰個集團有無為員工提供培訓，我地幫好多客戶做過培訓系統，親眼見證培訓點樣可以提高員工的軟技巧
不過，今次班同事食得唔開心，所以決定下次做節食其他野。大家有無食新年飯？有咩好介紹？
八軒的豬肉丼 作為一個打雜，輾轉碌過唔同IT公司，見識過唔同工作，唔同荒唐趣事，唔同人種，甚至奇珍異獸。文章由 八軒的豬肉丼 提供，如果你也在IT公司中工作，歡迎投稿，一齊分享，一齊笑住捱❤️。
We had a New Year dinner and decided to support a Chinese restaurant by ordering a set menu. After finishing our meal and chatting, a waiter approached us and pointed at one of the dishes.
Waiter A: “Hurry up and eat! That dish isn’t included in the set you ordered; you’ll have to pay for it later!”
Our sales colleague, who is usually quite spirited, immediately reacted.
Colleague B: “What? Why should we hurry? If that dish isn’t included in our set, why was it brought out?”
Waiter A: “Your set doesn’t cover that dish. We made a mistake, so you’ll need to pay for it!”
Colleague B: “It’s not about the money; it sounds like you’re accusing us of trying to steal a dish!”
Waiter A: “We waiters need to cover the cost of the wrong dish because it was brought to you by mistake, so you’ll have to pay for it. Ugh, forget it; you don’t need to pay!”
Colleague B: “No need! We’ll pay!”
Later, the manager came over to apologize, stating we didn’t need to pay and that Waiter A had a bad attitude. He offered us dessert instead. However, we insisted on paying for the wrong dish and refused the dessert; we weren’t there to take advantage.
We settled the bill and then stayed for another 20 minutes. During that time, three different waiters approached to ask if we had completed the payment. Colleague C noted that we hadn’t taken a group photo yet, so they asked one of the waiters for assistance: “We’ve settled the bill; could you help us take a picture? 😂”
While we didn’t expect much service, we found it strange that we were being asked to pay for their mistake. At that moment, it was hard to articulate what felt off, but later, we discussed it:
❓ Why does the waiter need to cover the cost of the wrong dish? Is it company policy? A regular dish doesn’t cost much, and everyone makes mistakes. If the restaurant is transferring that risk to employees, it doesn’t seem fair.
❓ Is there a better way to communicate about payment? We wonder if the restaurant provides training for staff. We’ve helped many clients develop training systems and have seen how such programs can enhance employees’ soft skills.
Given our dissatisfaction with this dinner, we decided to do something different for the next occasion. Have you all had a New Year dinner? Do you have any good recommendations?”
As someone who’s been a master of none through different IT companies, I’ve seen all kinds of things—wacky stories, unique characters, and even some rare gems.
This piece is brought to you by “Hachiken’s Butadon” If you’re working in an IT company, feel free to share your story, we can laugh about it together! ❤️