🍼 職場關係BB班 | 開會語氣激動，被同事話太情緒化？同你傾唔到野？
你有無試過開會時，好認真、真誠、直接地討論，但因為語氣激動，而被標籤為情緒化？唔識理性討論？究竟你係唔係唔理性？理性討論又係唔係指唔帶任何情緒討論？
💢 謬誤 1 ：我唔鍾意聽 = 你唔理性
未經修飾嘅真話往往聽落梗耳，容易令其他人感到尷尬和威脅，其他人為咗逃避呢種情緒上嘅「不適感」，就會指責你「不理性」，將焦點從解決問題轉移到檢討態度。
💢 謬誤 2 ：「禮節」高於「真相」
對好多人嚟講，職場禮節（長幼有序、顧及老闆面子、修飾用詞）係維持組織和諧嘅基礎，重要程度甚至高於真相。當你打破咗程序，即使你嘅論點再正確，大家都會因為心理防衛機制，直接將「不理性」、「情緒化」嘅標籤貼喺你身上。
🎯 被標籤情緒化，除咗唔忿氣，可以點做？
審視自己：認清自己激動之餘是議事論事（理性討論）？抑或被反駁就心生不忿（情緒化討論）？如果自己係理性討論，只係表達手法不被接受，就向表達方法着手。如果自己真係經常跌入情緒化討論，想避免的話，我哋下次一齊探討吓。
同事無得揀：同事係點樣，開放定封閉、嚴肅正經定講得笑，我哋好多時候都無得揀。講到底大家都只係嚟返工搵食，唔係做人世，遇上唔同價值觀、唔同睇法、唔同理解，雖然會寂寞，但其實都唔緊要，最緊要係大家交到功課。
找出溝通方法：既然你被標籤，標籤者其實就明確表達咗唔鍾意你嘅直白表達，即使構成佢唔鍾意嘅原因唔合邏輯又好、唔成理由都好，對方唔鍾意就係唔鍾意，如果我哋要喺工作上配合到，都要互相磨合遷就。下次對住佢，就要記得特別有禮貌。
點解係你要改？學習婉轉表達並唔代表你錯所以你要改，只係你比其他人成熟，更願意包容別人，亦唔想將時間放喺口舌之爭，寧願放時間去做實事。你依然係你，無須改變自己，只是學識同唔同類型嘅人相處。
💡 認識真正嘅理性討論
理性討論唔係要所有人變成木頭人，而係唔俾情緒綁架邏輯。你可以帶著悲傷或憤怒表達觀點，只要你嘅論證依然基於事實、符合邏輯，而且願意傾聽對方的回應，就是理性討論。
相反，即使態度友好，唔帶任何情緒，但討論重點係宣洩不滿，唔係實事求是；對待唔同意見，就覺得被挑釁；不求真相，只求認同，都係情緒化討論。
情緒，呢兩個字，喺香港社會有根深柢固嘅負面形象，但係情緒反映我哋嘅核心價值、係推動我哋堅持前進嘅動力、亦都係幫我哋做出人性化決策嘅基礎。
🍼 The Office Playpen | Speaking passionately in meetings, only to be labelled “too emotional”? Do colleagues say you’re impossible to talk to?
Have you ever tried to have a serious, genuine, and direct discussion during a meeting, only to be labelled “emotional” or “incapable of rational discussion” just because you spoke passionately?
Are you really being irrational? Does a rational discussion actually mean talking without any emotion whatsoever?
💢 Myth 1: “I don’t like what I’m hearing = You’re being irrational”
The unvarnished truth often sounds harsh, making others feel threatened. To escape this emotional “discomfort,” people will accuse you of being “irrational”—effectively shifting the focus from solving the problem to policing your attitude.
💢 Myth 2: “Etiquette” over “Truth”
For many, workplace etiquette (respecting hierarchy, saving the boss’s face, sugarcoating words) is valued even more than the truth. When you break these unwritten rules, others activate their psychological defense mechanisms and instantly slap the “emotional” label on you.
🎯 Labelled as “emotional”? Besides feeling frustrated, what can you do?
- Examine yourself: Are you sticking to the facts (rational discussion)? Or are you just feeling resentful because you were contradicted (emotional discussion)? If you are rational, work on your delivery method.
- You can’t choose your colleagues: Whether your colleagues are open-minded or dead serious, you rarely get a choice. At the end of the day, everyone is just here to make a living. The most important thing is delivering results.
- Find a way to communicate: The person labelling you clearly dislikes your direct approach. If you need to cooperate, adjustment is necessary. Next time you deal with them, remember to be extra polite.
- Why should YOU be the one to change? Learning to express yourself tactfully doesn’t mean you are wrong. It simply means you are more mature, willing to accommodate others, and unwilling to waste time on pointless arguments. You are still you—you are simply learning how to handle different types of people.
💡 Understanding True “Rational Discussion”
Rational discussion isn’t about turning into soulless robots; it means not letting your emotions hijack your logic. You can express viewpoints with passion or anger, as long as your arguments remain fact-based, logically sound, and you listen to the other side.
Conversely, someone can be perfectly friendly and emotionless, but if their goal is just to vent frustration, view differing opinions as personal provocations, or seek validation instead of the truth—that, too, is an emotional discussion.
The word “emotion” carries a negative connotation in Hong Kong society. However, emotions reflect our core values, drive us forward, and provide the foundation for humanized decisions.
參考資料 Reference:
個人經驗所談 Personal experience