員工體驗平台

Employee Experience Platform

涵蓋員工體驗平台主要功能，包括動態消息與社群互動、企業公告與訊息發佈、員工認可與獎勵機制、中央知識庫及數據分析，猶如 Microsoft SharePoint 與 WhatsApp 的加強結合版，助你強化企業文化並凝聚團隊向心力。

It covers the core features of an employee experience platform, including a dynamic newsfeed and social interaction, corporate announcements and message broadcasting, employee recognition and reward mechanisms, a centralized knowledge base, and data analytics. Functioning like an enhanced hybrid of Microsoft SharePoint and WhatsApp, it empowers you to strengthen corporate culture and foster team cohesion.

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企業公告與訊息發佈
Corporate Communications & Announcements

猶如 SharePoint 加強版，整合內容分享、廣播、互動問答平台、緊急通知以及強制閱讀機制。
An upgraded SharePoint alternative that integrates content sharing, broadcasting, interactive Q&A, emergency alerts, and mandatory read-tracking.

動態消息與社群互動
Newsfeed & Social Interaction

媲美 WhatsApp 的溝通功能，支援員工進行日常對話溝通、點讚、留言、分享、建立主題社群及提供多元化媒體內容發佈。
A WhatsApp-grade communication hub that supports daily chat, likes, comments, shares, targeted community creation, and multimedia content publishing.

員工認可與讚賞
Employee Recognition & Shout-Outs

同儕認可與讚賞機制，里程碑慶祝及點數獎勵與禮品兌換，增強員工歸屬感。
Incorporate peer recognition and appreciation mechanisms, milestone celebrations, and a points reward and gift redemption system to strengthen employees' sense of belonging.

中央知識庫
Centralized Knowledge Base

集中管理企業政策、員工手冊、營運指引與常用工具入口，讓員工隨時隨地輕鬆存取所需資訊。
Centralize your corporate policies, handbooks, and tools into a single source of truth, accessible anytime, anywhere.

與客戶共同成長 | Who's Growing with Us?

不論規模、行業，用心了解。

No matter the size or industry, we care for the unique needs of every business.

由中小企到跨國企業
From SMEs to Multinationals

無論你是數十人抑或數萬人的團隊，都能從我們琳瑯滿目的系統中，挑選到真正適合你的人力資源系統組合。

Whether your team is dozens or tens of thousands strong, you can easily choose the perfect mix of HR tools from our community.

各行各業，各有所需。
Built for Your Industry. Shaped by Your Feedback.

每個行業都有其獨特性，我們的供應商用心聆聽每位客戶的需求，不斷改進系統，盡力以系統配合你的運作。

With a deep empathy for every industry’s unique dynamics, solutions are tailored based on direct client feedback. Our curated vendor community thrives on helping systems evolve to match your daily operations.

酒店款待 Hospitality

24小時全天候跨部門營運，提供「以人為本」的情緒服務及高質餐飲體驗，著重人才培訓及品質管理。

Operating 24/7 across multiple departments requires delivering 'people-first' emotional service alongside high-quality dining experiences, making continuous talent training essential.

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物業管理 Property Management

兼顧保安及清潔等多元職能管理，全天候應對突發的社區與住客事件，履行合約的人手要求及服務承諾。

Managing diverse functions from security to cleaning requires handling unpredictable community and resident incidents 24/7, while strictly fulfilling contractual headcount requirements and service pledges.

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餐飲 Catering

前線人員流動率極高，需要全職與炒散的靈活調配，以應對不同時段的營業高峰，亦需經常處理工傷事故申報及安排。

Facing high frontline turnover requires flexible scheduling of full-time and casual labor to handle peak periods, alongside the frequent management and reporting of work injury incidents.

零售 Retail

員工人數龐大且排班繁複，業績高度與佣金制度掛鈎，並需頻繁應對節假日的前線人手爆發性需求調。

Managing a multinational, contract-based faculty involves handling complex gratuities, allowances, and rent reimbursements, while constantly monitoring labor costs for every grant and course.

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教育 Education

管理多國籍的合約制教職員，處理合約中的約滿酬金、津貼及租金報銷等。時刻監察每項資助及課程中的人力成本。

Managing a multinational, contract-based faculty involves handling complex gratuities, allowances, and rent reimbursements, while constantly monitoring labor costs for every grant and course.

你的獨特運作 Your Operations

透過服務逾千間來自不同行業的公司，我們明白除了行業特性，每間公司也有其獨特運作。我們提供專業分析，與你一起甄選最適合的系統方案。

Serving over a thousand unique companies has proven that every business workflow is one of a kind. Access professional, tailored analysis to simplify your selection and secure the ideal system for your business.

核心功能、擴充功能 | Core Features & Scalability

以需求為先，迎接理想方案組合

Let your needs lead the way to the right system match

內容廣播 Content Broadcasting
可按地區、職務、部門或專案團隊發佈指定訊息。
Publish targeted messages by region, role, department, or project team.

緊急通知與強制閱讀 Critical Alerts & Mandatory Reading
重要政策或緊急通知可設定強制閱讀確認。
Set mandatory read-acknowledgments for critical policies or urgent notifications.

雙向反饋與問答平台 Two-Way Feedback & Q&A Platform
提供線上問答對話空間，打破階級隔閡並建立透明開放的溝通管道。
Provide online Q&A and leadership dialogue spaces to break down hierarchy and establish transparent, open communication channels.

探索產品 Explore Product

即時對話 Instant Messaging
一個平台支援一對一及群組的內部即時訊息、語音通話、視像通話。
A single platform supporting 1:1 and group text messaging, voice calls, and video calls.

個人化動態牆 Personalized Activity Feed
依據員工職務、部門與個人興趣呈現專屬訊息與社群動態。
Display tailored news and community updates based on employee roles, departments, and interests

主題社群與興趣小組 Interest Groups & Communities
允許員工建立或加入跨部門的主題小組，促進非正式交流與團隊感情建立。
Allow employees to create or join cross-departmental interest groups to foster informal communication and team bonding.

多媒體內容發佈 Multimedia Publishing
支援發佈影片、圖片、直播、網上廣播 (podcasts)。
Support publishing videos, images, live streams, and podcasts

探索產品 Explore Product

公開表揚標籤 Public Shout-Outs & Tagging
員工可發送讚賞標籤公開表揚同事，建立正面職場文化。
Employees can send appreciation shout-outs to peersvalues to build a positive culture.

榮譽榜與里程碑慶祝 Leaderboards & Milestone Celebrations
提醒並慶祝員工入職週年、生日及重大專案成就。
Automatically remind and celebrate employee work anniversaries, birthdays, and key project milestones.

獎項與提名系統 Awards & Nominations
企業可以在系統內發起定期（月度、季度或年度）的獎項評選。支援讓全體員工在平台內直接參與投票或提交提名原因，讓獎項評選更具透明度與參與感。
Empower enterprises to launch periodic (monthly, quarterly, or annual) award programs. The system enables all employees to vote or submit nomination reasons directly within the platform, enhancing corporate transparency and team engagement.

探索產品 Explore Product

實時參與度儀表板 Real-Time Engagement Dashboard
追蹤貼文閱讀率、互動頻率及社群活躍度。
Track post view rates, interaction frequencies, and community activity.

員工滿意度與脈搏調查 Pulse Surveys & Satisfaction Tracking
定期發送輕量化脈搏調查與匿名問卷。
Regularly deploy lightweight pulse surveys and anonymous feedback.

跨部門網絡分析 Cross-Departmental Network Analysis
互動數據作跨部門合作與溝通熱度分析，協助提升組織協同效率。
 Analyze cross-departmental collaboration and communication intensity via interaction data to help optimize organizational efficiency.

探索產品 Explore Product

20+ 不同方案、任你配對

20+ Software, Your Choice

即時查詢 Ask Us Now

人力資源系統
Human Resources System

多國法例引擎
Multi-Region Compliance Engine

AI 智能編更系統
AI Rostering System

外判臨時工平台
Outsourced Staffing Portal

分判商員工平台
Subcontractor Staffing Portal

考勤系統
Attendance System

績效評核系統
Appraisal System

培訓系統
Learning Management

健康福利平台
Health & Wellness Platform

自主醫療福利平台
Self-Managed Medical Platform

員工內部專線
Internal Employee Hotline

多用途電子留言板
Multi-Purpose Message Logbook

機器人流程自動化
Robotic Process Automation (RPA)

員工數據封存系統
HR Data Archiving System

合規文件封存系統
Document Archiving System

電子紙應用
Electronic Paper

AI 語音分析工具
AI Speech Analytics Tool

自動語音機械人
Voicebot

員工體驗平台
Employee Experience Platfrom

AI 排程方案
AI Scheduling

想了解如何將你的需要與系統功能配對，立即與我們的專人聯絡。
Discover how to perfectly match your needs with the right system capabilities.
Contact our specialists today.

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為何使用 SoftMap 平台 | What set us apart?

周圍搵、不如呢度搵
Less Searching, Better Sourcing.

面對琳瑯滿目的商用軟件，企業單是物色合適的供應商，往往需耗費數週時間。

SoftMap 是專為內部系統而設的香港商用軟件資訊平台，致力幫助商業用戶一站式物色心水軟件、進行初期功能比較，並以最快速度與合適供應商接洽。平台同時提供商用軟件市場資訊，致力提升市場透明度，協助優秀的軟件供應商開拓客源，推動行業持續健康發展。因此 SoftMap 共提供 3 個模式協助商業用戶物色理想方案。

With a vast ocean of business software available, organizations often spend weeks simply searching for the right vendors.
 
SoftMap is Hong Kong’s software information platform dedicated specifically to internal systems. We streamline this journey—helping business users discover their ideal tools, perform initial feature comparisons all in one place, and connect with the right vendors in record time. By delivering key market insights, the platform enhances transparency, empowering top-tier vendors to expand their client base and drive sustainable industry growth.
That is why SoftMap offers 3 distinct modes to help business users discover their ideal solutions.

網內方案推薦
Network Referral

由軟件供應商支付費用。我們會因應你的需求，從網內供應商中尋找適合你的軟件。成功連繫後，後續的洽談將由供應商親自處理。若你最後選擇採用我們推薦的軟件，我們將向軟件供應商收取推薦費用。

Fully funded by software vendors. Tailored options are sourced directly from our vendor network based on your specific needs. Upon a successful introduction, any follow-up discussions will be handled directly by the vendor. A referral fee is charged to the vendor only when a recommended solution is selected and adopted.

獨立採購服務
Independent Sourcing Service

由客戶支付費用。我們將成為你的外判採購團隊，進行特定軟件的採購及篩選，並參與內部的決策與評估。在此模式下，我們絕不收取任何軟件供應商的推薦費用，以獨立客觀的立場，捍衛你的權益。

Funded directly by the client. This model provides a dedicated outsourced sourcing team to handle software procurement, screening, and active participation in internal evaluation and decision-making. To guarantee an independent and objective stance, no referral fees are ever accepted from software vendors, strictly safeguarding your interests.

自助軟件比較平台 (即將投入服務)
Self-Service Sourcing Platform (Coming Soon)

你亦可免費透過我們的公開平台自行篩選系統。平台羅列市場上所有合適軟件，依據其公開資訊及自願披露資料編纂，並以輔助職能與系統功能進行分類，讓同類型系統的分野一目了然。

Users can also independently screen systems through this free, public sourcing platform. Compiling options from across the entire market, the platform relies on public and voluntarily disclosed data to categorize systems by supporting modules and functional capabilities—making feature differences between similar solutions crystal clear at a glance

在 Threads 上追蹤我們，緊貼軟件資訊。
Follow us on Threads for the latest software insights.

Threads
認識我們的網絡供應商 Meet our Network Vendors

植根香港、揚帆東南亞及更多地區

Rooted in Hong Kong, Serving Southeast Asia and Beyond.

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香港軟件供應商
Hong Kong
Software Vendors

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商用軟件平均年資
Average Years of
B2B Software Experience

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全球累計客戶
Total
Worldwide Clients

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服務地區
Global
Locations Served

常見問題

Frequently Asked Questions

什麼是員工體驗平台（EXP）？它與傳統的企業內聯網（Intranet）有何不同？
What is an Employee Experience Platform (EXP) and how does it differ from a traditional Intranet?

員工體驗平台（EXP）是一個以員工為核心的數位樞紐，將企業溝通、文化塑造、學習發展和員工福祉整合在單一介面中。 相比之下，傳統的企業內聯網通常只是個被動、由上而下傳遞訊息的靜態空間，用來存放公司連結和政策檔案。而 EXP 則具備高度互動性、個人化且支援行動裝置，運作模式類似現代社群媒體，能促進雙向溝通、同儕互相扶持，並與日常工作工具無縫整合。

An EXP is a unified digital hub designed to put employees at the center of the organization by combining communication, culture, learning, and well-being into one interface. While a traditional intranet acts as a passive, top-down repository for company links and static policies, an EXP is interactive, personalized, and mobile-friendly. It mimics modern social media platforms, enabling two-way communication, peer-to-peer recognition, and integration with daily work tools.

EXP 如何提升員工參與度與留任率？
How does an EXP improve employee engagement and retention?

EXP 主要透過建立歸屬感以及簡化日常工作流程來大幅提升員工參與度。

  • 文化與連結： 透過數碼公開表揚（Shout-outs）、興趣社團和管理階層的即時動態，拉近第一線員工與遠端工作者之間的距離。
  • 減少工作阻力： 藉由整合人力資源系統（HRMS）、IT 服務台和即時通訊軟體，EXP 能有效緩解員工的軟體疲勞（App Fatigue）。員工不再需要花費大量時間到處搜尋資訊，能更專注於高價值的核心工作，從而提高工作滿意度並降低離職率。

An EXP boosts engagement by fostering a sense of belonging and simplifying the daily workflow.

  • Culture and Connection: Features like digital "shout-outs," interest groups, and leadership updates bridge the gap between frontline and remote workers.
  • Reduced Friction: By integrating with HRMS, IT helpdesks, and messaging tools, an EXP reduces "app fatigue." Employees spend less time searching for information and more time focused on impactful work, leading to higher job satisfaction and lower turnover.

EXP 可以處理像是點數、禮卡或獎金等金錢實質獎勵嗎？
Can an EXP handle monetary rewards like points, gift cards, and bonuses?

大多數標準的 EXP 主要聚焦於精神層面的「非貨幣性」社交認可，但可以透過第三方工具整合來實現實質獎勵功能。連接完成後，員工在 EXP 上獲得的社交讚賞就會自動轉換成後台的積分，讓員工能自行兌換福利禮卡、專屬贈品或健康福利項目。

Most standard EXPs focus on social, non-monetary recognition, but they achieve financial reward functions through integrations. Once integrated, any social recognition given on the EXP can automatically sync to a backend points system, allowing employees to redeem points for gift cards, merchandise, or health and wellness benefit.

引入一個 EXP 需要多少時間？HR 與 IT 部門需要做哪些準備？
How long does it take to implement an EXP, and what is required from HR/IT?

根據企業規模和技術複雜度，標準的 EXP 導入流程通常需要 4 到 12 週。

  • IT 部門的職責： 負責處理使用者帳號同步（與 Azure AD、Okta 或 Workday 等系統對接）、資訊安全合規性審查，以及設定與日常辦公工具（如 Slack、Teams 或 Zoom）的初始整合。
  • HR 與內部溝通部門的職責： 專注於內容規劃、平台視覺設計、定義用於認可系統的公司核心價值，並在正式上線前培訓各部門的種子用戶（Champions），以帶動全公司的使用普及率。

A standard EXP implementation typically takes between 4 to 12 weeks, depending on company size and technical complexity.

  • IT Team's Role: IT handles user provisioning (synced with systems like Azure AD, Okta, or Workday), security compliance, and setting up initial integrations with daily tools (like Slack, Teams, or Zoom).
  • HR & Comms Team's Role: HR focuses on content strategy, branding, defining corporate values for the recognition system, and training "champion users" to drive adoption across departments before launch.

你的寶貴意見，將是我們成長的基石。
Your valuable feedback forms the cornerstone of our platform’s growth.

提出意見 Tell us More

Special Thanks to Our Image Providers: Google Gemini, StockSnap from Pixabay, Gerd Altmann from Pixabay, Erik_Lucatero from Pixabay, klimkin from Pixabay, Ahmed Sadiq from Pixabay.