🌤️HR天文台 | 不只外賣員，平台工傷機制同樣擬保障送貨員，重點一文看清
勞工及福利局已向立法會提交文件，建議立法完善數碼平台工作者的工傷補償機制。當局目標在暑假釐定計算比率，並於年底將條例草案提交立法會審議。未來勞工處亦會公布適用法例的平台公司名單。
此機制對物流、外賣平台影響深遠，以下為管理層及 HR 梳理初步框架重點：
🎯 適用對象與時間界定
- 涵蓋對象：涵蓋在港以 App 配對服務並具管理權（如分配工作、決定報酬、設獎懲）的平台公司，保障範圍除外賣員外，更包括貨物送貨員。
- 保障期間：由出發接單起，至送達（含返回交通工具途中），或接單取消之指定時間。候單/搶單時間由平台自行決定是否納入。
- 惡劣天氣：8號風球、紅/黑雨或「極端情況」下，工作終止後 4 小時內隨即返回居所途中遭遇意外亦受保。
⚖️ 補償機制與計算細則
- 不論過失原則：工作者疏忽或違例仍獲保障。例外：因毒癮/酒精影響（且未致死或永久傷殘）、嚴重故意不當行為或蓄意加重傷勢。
- 多平台責任分攤：若意外發生時工作者同時服務於多個平台，涉事平台須分攤賠償責任。
- 收入計算基準：以經平台收取的所有款項（含平台小費、現金獎勵）為準，排除客戶直接付給工作者的小費。
- 限額與最低收入：
- 計算病假錢時，不適用現行《僱員補償條例》每月最低收入規定。
- 計算死亡與全殘補償時，適用現行《僱員補償條例》最低補償額及每月收入上限。
⚠️ 企業的注意事項
- 主動通知勞工處：符合定義之平台主動通知勞工處（未通知亦不免除法律責任）。
- 購買法定工傷險：為旗下平台工作者投購法定工傷補償保險。
- 嚴格遵守呈報時限：機制與一般工傷相同，死亡個案須於 7 天內、受傷個案須於 14 天內向勞工處呈報。
- 體檢要求權：平台公司可要求收取工傷病假錢的工作者接受指定註冊醫生檢查。15 天內無合理原因拒檢者可能喪失補償權利。
- 過渡性安排：新法例會訂定過渡性安排。
⚠️ 工作者的注意事項
- 主動申報：因平台未必能掌握意外詳情，工作者需主動向勞工處申報並作真實性聲明。
- 準時體檢：如收取工傷病假錢期間，平台公司要求工作者接受指定註冊醫生檢查務必準時完成。15 天內無合理原因拒檢者可能喪失補償權利。
🌤️HR Observatory | Not Just Food Delivery, Also Couriers: New Work Injury Protection for Platform Workers Explained
The Labour and Welfare Bureau have submitted proposals to the Legislative Council to enhance work injury compensation for digital platform workers. The government aims to finalize calculation ratios this summer and submit the bill by year-end. The Labour Department will also publish a list of applicable platform companies.
This framework heavily impacts logistics and food delivery sectors. Key highlights for Management & HR:
🎯 Scope & Coverage
- Covered Entities: Platforms matching services via App with management rights (e.g., job allocation, pay determination, rewards/penalties). Crucially, it covers both food delivery riders AND goods couriers.
- Protected Period: From the start of the trip to pick up till delivery (including returning to vehicles), or a specified time if cancelled. Commencing/waiting time is optional for platforms.
- Adverse Weather: Injuries occurred within 4 hours after work while travelling directly to residence under T8+, Red/Black Rainstorm, or “Extreme Conditions” are covered.
⚖️ Compensation & Calculation
- No-Fault Principle: Workers are covered despite negligence. Exceptions: drug/alcohol influence (unless resulting in death/permanent total incapacity), serious and willful misconduct, or deliberate self-injury.
- Multi-Platform Liability: Shared liability among involved platforms if working for multiple apps during the accident.
- Earnings Basis: All income through the platform (tips, bonuses). Excludes tips paid directly by customers.
- Limits: Exempted from ECO minimum monthly earnings rules for sick leave pay. ECO minimum compensation and maximum earnings caps apply to death/total permanent incapacity.
⚠️ Key Notes for Employers
- Active Notification: Eligible platforms must notify the Labour Department (failure does not waive liabilities).
- Insurance: Purchase statutory work injury compensation insurance for platform workers.
- Deadlines: Same as normal employees—report within 7 days for fatalities, 14 days for injuries.
- Medical Examination: Right to request workers receiving sick leave pay to undergo designated check-ups. Refusal without reason within 15 days may forfeit compensation.
- Transitional arrangements will be established.
⚠️ Key Notes for Workers
- Active Reporting: Workers must report details to the Labour Department as platforms may lack exact details.
- Medical Exams: Must attend platform-requested medical check-ups promptly when receiving sick leave pay to avoid forfeiture.
參考資料 Reference:
News.gov.hk https://www.news.gov.hk/chi/2026/07/20260711/20260711_190532_842.html