📻軟件新聞報導 | 約 5 成中小企想用 AI 但難起步。一個決定將成突破關鍵。
大新銀行最新公布的中小企問卷調查顯示，本地中小企在推動 AI 應用的過程中，依舊面臨顯著的挑戰。數據指出，目前仍有約 45% 的企業尚未採用 AI 或 GenAI 相關技術。
在這些未採用技術的企業中，核心痛點集中於以下四點：
1️⃣ 57% 缺乏相關知識或技能
2️⃣ 38% 投資回報（ROI）不清晰
3️⃣ 29% 未見合適的應用場景
4️⃣ 24% 缺乏時間同資源進一步探索
許多管理層在面對 AI 趨勢時，往往習慣轉交內部團隊成員自行研究。然而，在缺乏配套與專業知識的情況下，這不僅容易讓員工承受過大壓力，最終也難以產出實質的轉型效益。
事實上，要突破上述瓶頸，企業可借助市場上專業的 AI 轉型顧問（AI Transformation Consultant）。他們專注於業務流程重組（Business Process Re-engineering, BPR），能有效協助中小企克服阻礙，開啟 AI 新時代：
📌 克服知識與技能缺乏（57%）：專業AI 轉型顧問通常具備逾十年的企業轉型與 AI 落地實戰經驗。除了解決技術架構外，更能為企業員工提供系統化的 AI 培訓，提升團隊整體的科技素養。
📌 精準定位應用場景（29%）：顧問在引進任何技術前，會先透過 BPR 全面檢視並重新設計企業原有的工作流程，確保 AI 技術能精準應用於合適的環節中，從而產生最大經濟效益。
📌 量化投資回報（38%）：這是 BPR 流程中最重要的一環。顧問會協助企業明確勾勒出轉型後的有形效益（如成本降低、工時縮減）與無形回報（如決策速度提升、客戶體驗優化），讓管理層對每一筆預算的價值了然於胸。
📌 緩解時間與資源不足（24%）：專精於 BPR 的 AI 轉型顧問是企業外部的延伸核心團隊。從前期的市場探索、流程設計、技術導入到後期的員工培訓，顧問皆能全程參與，避免分散企業現有的日常營運生產力。
若閣下正計劃評估各項 AI 轉型策略，並希望了解目前市場上有哪些專業 AI 轉型顧問選擇，歡迎隨時與我們聯絡索取最新市場行情。
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📻Software News Insights | Nearly 50% of SMEs want to adopt AI but struggle to start. One decision will be the key breakthrough.
The latest SME survey released by Dah Sing Bank reveals that local small and medium enterprises still face significant challenges in driving AI adoption. Data indicates that approximately 45% of enterprises have not yet adopted AI or GenAI-related technologies.
Among these non-adopters, the core pain points are concentrated in the following four areas:
1️⃣ 57% Lack relevant knowledge or skills
2️⃣ 38% Unclear Return on Investment (ROI)
3️⃣ 29% No suitable application scenarios found
4️⃣ 24% Lack of time and resources for further exploration
When facing the AI trend, many executives tend to delegate the research to internal team members. However, without proper supporting infrastructure and expertise, this often places immense pressure on employees and rarely yields tangible transformation benefits.
In fact, to break through these bottlenecks, businesses can leverage professional AI Transformation Consultants in the market. Specializing in Business Process Re-engineering (BPR), they can effectively help SMEs overcome obstacles and unlock a new era of AI:
📌 Overcoming Knowledge & Skill Gaps (57%): Professional AI Transformation Consultants typically possess over a decade of hands-on experience in corporate transformation and AI deployment. Beyond resolving technical architecture, they provide systematic AI training for your staff to elevate the team’s overall digital literacy.
📌 Pinpointing Application Scenarios (29%): Before introducing any technology, consultants utilize BPR to comprehensively review and redesign your existing workflows. This ensures AI is precisely applied to the right segments to generate maximum economic value.
📌 Quantifying Return on Investment (38%): This is the most critical phase of the BPR process. Consultants help businesses clearly map out tangible benefits (such as reduced costs and man-hours) alongside intangible returns (such as faster decision-making and enhanced customer experience), ensuring management fully understands the value of every dollar spent.
📌 Alleviating Time & Resource Scarcity (24%): An AI Transformation Consultant specializing in BPR acts as an ideal external extension of your core team. From initial market exploration and workflow design to technology integration and post-launch staff training, they manage the entire lifecycle, avoiding any disruption to your day-to-day operational productivity.
If you are planning to evaluate various AI transformation strategies and wish to discover the professional AI transformation consultancy options available in the market, please feel free to contact us to get the latest market insights.
📞 Free Consultation: (852) 5772 8290
📧 Email Inquiry: info@softmap.com.hk
參考資料 Reference:
Dah Sing Bank https://www.dahsing.com/html/tc/sme_info_hub/market_research_2026_2.html